Knowledge Base
Step-by-step tutorials for setup and deliverability, deep references for the REST API, and battle-tested playbooks for SaaS, e-commerce, and high-volume sending.
A simple 3-part framework that scales from 50-word notes to 500-word deep-dives. Hook earns attention. Value delivers the promise. CTA gets the action. This guide walks each piece with examples and AcelleMail builder integration.
Read more →Subscribers go quiet. Most senders panic — sending escalating "we miss you!!!" emails. The truth: desperate-feeling re-engagement fails 5× more than honest, confident re-engagement. This guide is the calm-and-confident pattern.
Read more →AI tools can draft your first version 10× faster. They can also make your copy read like a textbook. This guide is the practical pattern: use AI for the draft, then surgically rewrite for your voice. With before/after examples.
Read more →Stop guessing which formula will work. Test 2-3 per campaign + accumulate evidence. After 10-20 sends, you'll know YOUR audience's sweet spot. This guide is the testing discipline + result interpretation.
Read more →90% of recipients skim. They read for 5-10 seconds, scrolling fast, looking for the answer. Most emails are written for the 10% who read carefully — they fail with the skimmer majority. This guide is the skimmer-first structure.
Read more →Bounce rate spiked. Complaint volume jumped. A campaign is queueing and not sending. This is the step-by-step runbook for AcelleMail operators when something breaks — UI checks first, server-side diagnostics last.
Read more →Microsoft's Smart Network Data Services (SNDS) shows per-IP reputation for outlook.com / hotmail.com / live.com. This guide walks the SNDS signup, wiring AcelleMail's sending IPs in, and daily-checking the panel.
Read more →Google Postmaster Tools is free. It shows your Gmail-side spam rate, IP reputation, domain reputation, and authentication pass rates. This guide walks the signup, the daily-check routine, and how to wire findings back into AcelleMail.
Read more →Blast 500k emails at once and you'll throttle yourself: receiving servers tar-pit you, your IP reputation drops, complaint rate spikes. AcelleMail's per-server sending limit lets you pace. This guide walks the UI + 4 throttling patterns by...
Read more →SES starts at 200/day sandbox, scales to 50k+/day in production, $0.10 per 1,000 emails. This guide is the practical cookbook: how to grow from sandbox to scale, region-by-region orchestration, what AcelleMail does at each tier.
Read more →SPF looks simple: list your sending IPs. The real-world version: 10-lookup limits, include-chains, the difference between -all and ~all, SPF flattening at scale. This is the operator's deep dive.
Read more →Once you have 2+ sending servers, the AcelleMail dispatcher distributes per-message across them. This guide explains the rotation logic, how to verify it in the admin pool, and how to override for deterministic routing.
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